CHRIS SMITH
123 Main Street • Hometown, TN • (555) 555-1234 • csmith@company.com
HUMAN RESOURCES EXPERIENCE
1997 - Present | TENNESSEE MUTUAL INSURANCE, MEMPHIS, TN Director of Human Resources and Staff Development - Develop and implement overall human resource policies.
- Provide leadership in the areas of personnel, payroll, labor relations, training, and affirmative action for operations with over 2,000 employees.
- Administer personnel and payroll procedures, policies and systems to meet management and employee needs.
- Consult with Chairman, Executive Board, managerial staff, and supervisors to ensure policy compliance with applicable statutes, rules, and regulations. Advance agency Affirmative Action Plan.
- Determine appropriate grievance procedures required to resolve labor disputes. Act as liaison for regulatory agencies: EOHS, OER, DPA, State Office of A.A., and PEW.
- Maintain staff training program.
- Interface with Legal Staff when addressing discipline and grievances.
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1987 - 1997 | WILMONT INSURANCE CO., NASHVILLE, TN Director of Human Resources - Oversaw hiring, training, and all personnel responsibilities for insurance broker with 400 employees.
- Determined technology and procedures related to maintaining and updating personnel files, ensuring compliance with federal and state regulations pertaining to benefits and wages.
- Supervised grievance adjudication. Performed claim payment internal audits.
- Coordinated activity with reinsurance carriers.
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1985 - 1987 | WILMONT INSURANCE CO., NASHVILLE, NJ Central Personnel Administrator - Coordinated statewide reclassification study.
- Organized questionnaires and individual interviews.
- Evaluated, analyzed and rewrote job descriptions; prepared study package for senior management approval. Established related managerial files.
- Dealt with diverse personnel related projects.
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1982 - 1985 | DEPARTMENT OF EMPLOYMENT AND TRAINING, NASHVILLE, TN Supervisor |
1980 - 1982 | DEPARTMENT OF EMPLOYMENT AND TRAINING, NASHVILLE, TN Claims Adjudicator |
HUMAN RESOURCE AND BUSINESS EDUCATION
1990 - Present | MILLIGAN COLLEGE, MILLIGAN, TN Course work in Personnel Management and Human Resources |
1990 | TENNESSEE WESLEYAN COLLEGE, NASHVILLE, TN B.A. Management. with Personnel Track |
PROFESSIONAL PROFILE
| - Over 15 years of human resource experience; 5 as a Director of comprehensive programs.
- Expertise recruiting, training, performance reviews, compensation and affirmative action.
- Capacities to work with senior management to develop, implement and monitor HR strategies.
- Specialized knowledge of issues, policies and procedures associated with the insurance industry.
- Commitment to ongoing professional development through continued courses and seminars.
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